Poor Customer Forecast and Anticipation

It's very sad to see such a large organisation like this and the biggest pnp in the country poorly plans and have only 4 cashiers on the main tills on a day where majority of consumers get paid on the 25th. The most active employees are the ones walking up and down the store as we are standing in long queues which could be avoided by simply having enough cashiers on a day like this. I personally am disappointed with not only this but the service of individuals at this store. On the express tills, none of the cashiers want to pack our items in bags and I have addressed this before on this very channel but nothing is getting better. How do you have 16 tills but only a 4 are occupied on payday?