1 reviews | Active since Mar 2013
Poor Customer Care
Good day,
I sent a message last week through to PnP cutomer care via the online form on the PnP website. This was with regards to an overcharge (of R110) which occurred in store.
No reply was received.
Regards, M
Hi Mohammed,
Thank you for taking the time to address your concerns with us.
Please accept our sincere apologies for the lack in communication. All complaints sent via the Pick n Pay website is directed to the region selected.
Kindly forward us your complaint with a copy of your till slip or bank statement that reflects the overcharged amount to *** to enable us to address this incident with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Hi Mohammed,
Thank you for taking the time to address your concerns with us.
Please accept our sincere apologies for the lack in communication. All complaints sent via the Pick n Pay website is directed to the region selected.
Kindly forward us your complaint with a copy of your till slip or bank statement that reflects the overcharged amount to *** to enable us to address this incident with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas