MR
Mathabo R

1 reviews | Active since Jun 2019

04 Apr 2020, 23:34

Poor Compliance

During this time of Corona virus increasing rapidly. Pick n pay Trade Route Mall does not have wipes to wipe trollies. Whoever went in they were told they do not have wipes rudely by the security guard. For such a big supermarket it is a shame that everyone or business is on high alert and they can’t comply with such a simple thing.

0
Replies (1)
Pick n Pay
Pick n Pay's reply06 Apr 2020, 09:15
Official
Good day  Mathabo,

Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time.  Kind regards,
The Pick n Pay Team

Best regards,