JM
Jacqueline M

1 reviews | Active since Jan 2018

18 Jan 2018, 16:32

Poor call centre service

I have been trying to get thru to the customer care via call centre number several times for two days with no success. Automatic response all customer care consultants are busy while u on hold for more then 10 mins each time. Today i used up more the R50 airtime coz "all customer care consultants are busy"

I am really dissapointed

0
Replies (1)
Pick n Pay
Pick n Pay's reply18 Jan 2018, 18:08
Official

Hi Jacqueline,

Thank you for taking the time to write to us.

As per our telephonic discussion card number *** has been successfully linked to your id number.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind Regards,

Vanitha Venketas