NT
Nikiwe T
1 reviews | Active since Aug 2021
07 Aug 2021, 11:03
Poor bakery section
Bought hotcross buns by pick n pay carnival couldn't eat them because they were stale.When I checked the date they were marked best before the previous day.Very disappointing for such a big shop.
Helpful (0)
Replies (1)0
Replies (1)
Pick n Pay's replyOfficial
08 Aug 2021, 08:38Hello Nikiwe Tengwane,
Thank you for your reaching out to Pick n Pay Customer Care team. We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible.
We apologize for the poor product quality you received and any inconvenience caused as a result. We, as Pick n Pay, value you as a customer and always aim to provide you with the best quality and service possible.
We would like to help in resolving this issue and appreciate that you are providing us with the necessary feedback to improve on our service we provide to our communities.
Kindly contact us on one of the below specified platforms with your till slip and date of purchase. Once received, we will be able to escalate the matter to the management team.
Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp: +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for your reaching out to Pick n Pay Customer Care team. We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible.
We apologize for the poor product quality you received and any inconvenience caused as a result. We, as Pick n Pay, value you as a customer and always aim to provide you with the best quality and service possible.
We would like to help in resolving this issue and appreciate that you are providing us with the necessary feedback to improve on our service we provide to our communities.
Kindly contact us on one of the below specified platforms with your till slip and date of purchase. Once received, we will be able to escalate the matter to the management team.
Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp: +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,
Pick n Pay's reply08 Aug 2021, 08:38
Official
Hello Nikiwe Tengwane,
Thank you for your reaching out to Pick n Pay Customer Care team. We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible.
We apologize for the poor product quality you received and any inconvenience caused as a result. We, as Pick n Pay, value you as a customer and always aim to provide you with the best quality and service possible.
We would like to help in resolving this issue and appreciate that you are providing us with the necessary feedback to improve on our service we provide to our communities.
Kindly contact us on one of the below specified platforms with your till slip and date of purchase. Once received, we will be able to escalate the matter to the management team.
Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp: +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for your reaching out to Pick n Pay Customer Care team. We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible.
We apologize for the poor product quality you received and any inconvenience caused as a result. We, as Pick n Pay, value you as a customer and always aim to provide you with the best quality and service possible.
We would like to help in resolving this issue and appreciate that you are providing us with the necessary feedback to improve on our service we provide to our communities.
Kindly contact us on one of the below specified platforms with your till slip and date of purchase. Once received, we will be able to escalate the matter to the management team.
Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp: +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,