<p>I've received an email message from PNP's Anwar Mooideen on 24th March regarding my complaint about the polystyrene bits found in the 250g frozen veggies I purchased from PNP Waverley and was informed that my complaint had been handed over to the food technician. Really PNP this is how you deal with your customers? I purchased those veggies beginning of March already over a month has gone by and you still don't have an answer other than to flood my email inbox with your ******* smart shopper junk mail? I'm making a point to stop buying from PNP now, both the Checkers and the Spar is situated furhter away from my home but I'd much rather support them in future!</p>
Good day Natascha,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the poor quality product received and the delay in response.
We view this incident in a very serious light and we are busy addressing this with our team.
We value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,
Good day Natascha,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the poor quality product received and the delay in response.
We view this incident in a very serious light and we are busy addressing this with our team.
We value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,
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