LM
Lenie M

1 reviews | Active since Mar 2010

31 Mar 2016, 17:43

Points ****** without Id , Pin or Confirmation

Points were ****** from my card in Pietermaritzburg and call centre stopped my card and issued new card without my Id,Pin or Confirmation Questions!!! Still waiting after few messages for video clip of that day and time when it happened and request my points value of R995 back!!!!

0
Replies (1)
Pick n Pay
Pick n Pay's reply01 Apr 2016, 07:49
Official
Hello LM001,

Thank you for your email communication, I do apologise for no-one responding to your complaint.

I have re-escalated your complaint to the relevant personnel; you will receive feedback in due course.

Kind Regards

Marise Brown

Ref Number : ***