1 reviews | Active since Jan 2018
POINTS STILL NOT PAID BACK
SHOP CARD NUMBER: 7 3 5 3 2 8 0 0 8 5 0 0 0 4 8 3
As from your guys response my wife has still not gotten her points back,please advice as to when this will happen.
Hi Gerrit,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for any inconveniences caused to you.
We are sorry you didn't receive the communication that points are valid for 12 months from earning date via our emails or on till slips.
We are busy addressing your complaint with the Smart Shopper Team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas
Hi Gerrit,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for any inconveniences caused to you.
We are sorry you didn't receive the communication that points are valid for 12 months from earning date via our emails or on till slips.
We are busy addressing your complaint with the Smart Shopper Team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas