PnPHome Online - USELESS!

If there was a-10 star rating it would have been too low! They have no idea of customer service or online shopping! I have bought a Fridge from PnPHome online shop on 3/12/2022, payment went of immediately - even though their website state that it will go the day before or on delivery. So I thought great I will receive my order the next day. Well surprise, when I phoned them the next day, they informed me no it will be 2 - 5 working days (the operator even swear at me). According to their website you will be notified the day before delivery via sms from the delivering company with driver details and reg nr that will do my delivery. I should have according to the operator that I spoke to on 4/12/2022 receive my sms on 8/12/2022. Well surprise, no sms, so I contacted the support center again, and I was informed that they did not have stock - WHAT! why do you advertise things that you don't have in stock and even have the audacity to take PAYMENT!.... but they have just received the stock and I will receive my fridge either 8/12/2022 or 09/12/2022. This morning I received a sms from a different delivery company as stated on their website, with none of the details of driver, reg nr etc! and guess what..... I'm not getting it today. I contacted the company and they informed me that PnP send it economy witch give them 2-3 business days to deliver so I will have to wait for them. PLEASE never ever buy anything online from PnP! It's absolutely not worth it to support them. Oh.... I'm still waiting for my feedback from PnP!!!!