Pnpay Hypermarket-BEWARE

Another bad experience at Brackenfell Hypermarket today.I bought an item and paid vat on the price they charged me.This price was actually incorrect and higher as the price on the shelf.After nearly half an hour waiting for someone to assist( video footage available) they refunded me the difference in price but guess what-they kept the vat amount I paid on that higher price.They called a lady Georgina who said she is the manager and that they dont refund the vat amount that I paid and that she cannot help me and dont know what I must do.This does not sound right and for sure it cannot be right Just think how much money pnpay is putting in their pocket everyday by not refunding people these amounts.I guess some people does not even think about this.I am warning all customers shopping at Pnpay Hypermarket who experienced incorrect charged amounts for goods to report this s that this can be investigated at a higher level as someone is getting rich *******ly.