NJ
Nico J
1 reviews | Active since Jun 2013
01 Feb 2025, 13:15
***** - pnpASAP APP
My pnp ASAP profile was compromised and my credit card information was used to ***** thousands of rands from my credit card. Showing debits as pnpASAP. With further investigation my profile was link to another person's profile with my card details. PnP refuses to pay back my money after they had confirmed hackers hacked my profile.
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Pick n Pay's replyOfficial
06 Feb 2025, 12:17Good day Nico, Thank you for reaching out to the Pick n Pay Customer Care team.
My sincerest apologies on hearing of the unfortunate experience you had with your profile.
Kindly note that we have escalated toShould you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Kind Regards, Pick n Pay Customer Care team.
My sincerest apologies on hearing of the unfortunate experience you had with your profile.
Kindly note that we have escalated toShould you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Kind Regards, Pick n Pay Customer Care team.
Best regards,
Pick n Pay's reply06 Feb 2025, 12:17
Official
Good day Nico, Thank you for reaching out to the Pick n Pay Customer Care team.
My sincerest apologies on hearing of the unfortunate experience you had with your profile.
Kindly note that we have escalated toShould you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Kind Regards, Pick n Pay Customer Care team.
My sincerest apologies on hearing of the unfortunate experience you had with your profile.
Kindly note that we have escalated toShould you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Kind Regards, Pick n Pay Customer Care team.
Best regards,