MB
Marjorie B

1 reviews | Active since Aug 2016

23 Dec 2023, 04:52

Pnp Wonderboom asap service stinks......

I ordered some stuff from P ASAP Wonderboom yesterday.... On arrival the gammon @R134.99 and cheese @ R129. 99 was not in my parcel... And I was charged for it... As this is Friday and Monday is Christmas... This is a huge problem for me.... And I was charged fir it... The husky dog food I ordered was also short I ordered 8 tins, only received 5... Luckily only charged for 5...But the special is 4 for R110... So I got 4 @ the special price... Paid full price for the one tin..... R36. 99 I reported it to customer care.... It's under investigation.... When the investigation is concluded they will refund my pnp wallet... It all depends on the outcome... My question is when...... And I want a gammon.... To eat on Christmas.... Not money in my wallet... Today is Saturday..... I wanted to reorder gammon... Checkers and PnP boneless gammon is sold out, online know..... I demand a gammon from Pnp..... Worst scenario when it was dinner time last night... I opened the box with the pies in it.... Yet to report this to customer service this morning.. Only to discover that there is only 2 pies in the box and not the 4 which I paid for. I must add that I live in a rural area.... And that it is very inconvenient to travel back and forth..... Pull up your socks Pnp... Wonderboom. You are not even answering your phone....

0
Replies (1)
MB
Marjorie B's update27 Dec 2023, 05:06
Reviewer Update
Good day.... Still no response or credit loaded. To my wallet....... Everything is still under investigation... I suspect....... I have had no other response other... Than... Contact us... You made the error on my order.... Now I must phone you constantly..... Just to hear still under invest..... Very power service.... I am a pensioner........ You ****** me of items I did not receive........ 😡😡😡😡😡😡😡