AM
Akesh M

1 reviews | Active since Jan 2012

08 Apr 2017, 18:27

PNP Westwood Withhold stock

<p>When asking the store manager Gareth why is there no stock of an item on the shelf his response is "there is stash in the back, however there isn't enough", so when a customer asks they bring it out. To add to my frustration I was not given the quantity that I asked for. There was certainly no limit on the adverti*****t. </p> <p>Why does PNP advertise items and them when you go to a store this is the situation that a customer faces? Maybe it's time to change retailers with a more pleasant shopping experience. </p>

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Replies (3)
Pick n Pay
Pick n Pay's reply09 Apr 2017, 09:36
Official

Good Day Akesh,

Thank you for taking the time to write to us.

Kindly accept our apologies for the poor service received.

We are addressing the issue with our Management team and will revert with feedback.

Kind Regards

Anwar Mooideen

AM
Akesh M's update02 Jun 2017, 12:07
Reviewer Update

Still Awaiting for the store to let me know when they have stock. I had been to the store 3 times in May and no stock was available? -

AM
Akesh M's update02 Jun 2017, 20:18
Reviewer Update

Still Awaiting for the store to let me know when they have stock. I had been to the store 3 times in May and no stock was available?