PnP The Grove - bring your own scanner

HELLOPETER I visited PnP The Grove on Wednesday morning 19 June around 9.00 in the morning. It was an eye-opener. Numerous prices were missing from the shelves (which weren't very tidy to begin with). I took one boxed appliance to a cashier to have it scanned so I could know the price, but when several other items I was interested in, also did not display prices, I gave up. In the end I simply didn't buy anything from this store. What does PnP The Grove management expect customers to do? There is no scanner in the store for our use. Do we have to make a trip to a cashier every time an item has no price indicated? Besides the fact that numerous prices were missing, there was often a mismatch between the prices that were displayed and the products aligned with them. I was thinking to myself: is this the company that has suffered massive losses and has embarked on a much publicised turnaround strategy? What is the point of having attractive displays in the shop if management can't get the basics right – i.e. price tags on shelves? (Incidentally, even the items in such displays had no prices indicated.) I did notice that there were some barcoded tags (rather than price tags) on the shelves. What are these in aid of? Are customers supposed to download an app on their mobile phones in order to find out the prices? The mind boggles. I honestly don't have much hope for PnP - and even "much hope" is a very generous estimation.