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cindivanrooyen C

1 reviews | Active since Apr 2017

08 May 2018, 19:38

PnP sweetener Aspartame free out of stock for the last 6 Months

Please help since December 2017 I have not been able to find PnP sweetener Aspartame free sticks anywhere, I have checked several different PnP shops in different towns and everywhere the shelfs are empty. I had to resort back to Canderel which then started making me sick due to Aspartame poising. Please advise where I can find this product again it is great product.

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Replies (3)
Pick n Pay
Pick n Pay's reply09 May 2018, 11:52
Official

Hi Cindi,

Thanks for taking the time to address your concerns with us.

Please accept our apologies for the out of stock product.

We have queried this with our buying team and have been advised that due to supplier change there is a delay with the delivery of this product. Stock should be on our shelves by the end of June 2018.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas

Pick n Pay
Pick n Pay's reply09 May 2018, 11:52
Official

Hi Cindi,

Thanks for taking the time to address your concerns with us.

Please accept our apologies for the out of stock product.

We have queried this with our buying team and have been advised that due to supplier change there is a delay with the delivery of this product. Stock should be on our shelves by the end of June 2018.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas

cC
cindivanrooyen C's update09 May 2018, 13:35
Reviewer Update
Thank you for the prompt reply will have a look again end of June.