vB
vicky B

1 reviews | Active since Jun 2017

09 Nov 2020, 17:16

Pnp strubenvale

I am absolutely disgusted with strubenvale pnp as it's not the first or second or third time complaining about the same thing today again I bought food at there ready made meals and again there cheese was rotten it happened so many times before I have complained to the manager about this many of times all they say is sorry and give your money back but still until today nothing has been done about this so poeple are wasting there money buying from this pnp where not only the food is rotten but service is poor

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Replies (1)
Pick n Pay
Pick n Pay's reply17 Nov 2020, 14:29
Official
Good day Vicky, Thank you for taking the time to address your concerns with us. Please accept our apologies for any inconveniences caused to you and for the delay in response. We were unable to respond to your post earlier due to a technical error on this site. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Should you have any further queries or need assistance please feel free to contact us on the information provided below. Monday - Saturday             08:00 - 19:00 
Sunday & Public Holidays  09:00 - 17:00  Our Contact number is ***
Kind regards,
The Pick n Pay Team

Best regards,