PnP Store Card / RCS

Its very easy to register for their new Store Card, but paying your account is another story.

I paid more than my outstanding balance long before the 55 days interest free due date, but 15 days down the line, the amount still hasn't been acknowledged.

After trying 3 different stores to get them to allow me to pay at the till points, I had to set them up as a beneficiary so that I could pay my account.

Its a waste of money to try to phone them - if you are fortunate enough to have the call answered, the call centre agent cannot help and even the supervisor doesn't call back as promised.

Don't bother emailing either - you will get an automated reply that they will attend to your email within 48 hours, but 5 days later, the Admin Section haven't even opened your email.

Is this another RCS ploy to earn interest from the people who actually manage their monthly commitments?