BM
Bathabile M
1 reviews | Active since Nov 2019
13 Nov 2019, 12:37
PNP Store Account
I have never not paid my Pick n Pay Account but I receive emails that my account is in arrears even after I have sent them proof of payment. I'm being harrassed for nothing. I'm closing my account and will never shop at Pick n Pay again
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Pick n Pay's replyOfficial
18 Nov 2019, 09:06Good day Bathabile,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. Please forward your complaint together with the below information to our Customer Care Department to enable our team to assist you with this query.
1. 16 digit smart shopper card number
2. Email address linked to smart shopper card
3. Contact number
4. Id number
Email address: ***
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. Please forward your complaint together with the below information to our Customer Care Department to enable our team to assist you with this query.
1. 16 digit smart shopper card number
2. Email address linked to smart shopper card
3. Contact number
4. Id number
Email address: ***
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Pick n Pay's reply18 Nov 2019, 09:06
Official
Good day Bathabile,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. Please forward your complaint together with the below information to our Customer Care Department to enable our team to assist you with this query.
1. 16 digit smart shopper card number
2. Email address linked to smart shopper card
3. Contact number
4. Id number
Email address: ***
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. Please forward your complaint together with the below information to our Customer Care Department to enable our team to assist you with this query.
1. 16 digit smart shopper card number
2. Email address linked to smart shopper card
3. Contact number
4. Id number
Email address: ***
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team