PnP *****s money from customers - TWICE in my case!

After NUMEROUS Emails (don t try phoning!!!) to PNP about an order that was NEVER EVER RECEIVED. This order was placed on Friday. It was never delivered. I had to purchase goods elsewhere. On Saturday while out a driver wanted to deliver i requested this to be refunded.

AHHHH but you may say it was being delivered. Considering the ASAP "SUPPORT" SERVICE simply auto responded I requested AT LEAST 4 times on Friday that a refund be done as delivery time kept changing and then never happened.

The adjustment amount of R247.98 WAS received BUT the R703.87 has NOT BEEN RECEIVED>

Let me add, too, that R144.99 is also outstanding which was from my FIRST ORDER *** on 26th October. A lamb pack never received. In the same order was 4 cokes!! I WAS SENT 4 GLASS KETTLES which I returned (in retrospect i should have kept in lieu of the ****** money)

The total amount ****** by PnP is R 848.86.

APPARENTLY Order *** was delivered 27/11 @ 14:26.

IT HAS NOT BEEN DELIVERED AND YOU HAVE MY MONEY!!!