TM
Taki M

1 reviews | Active since Jan 2014

10 Sept 2018, 13:26

PNP South Hills terrible service

Pick n Pay South Hills

The worst service from Store Managers to Cashiers.

There is no sense of urgency, no drive to provide good reliable service consistently!

Cashiers have the worst attitude.

Imagine having to Q for more than 35 minutes meanwhile there is over 10 tills closed but yet staff are seen roaming around the floor joking and laughing.

What is going on there is ridiculous.

0
Replies (2)
Pick n Pay
Pick n Pay's reply12 Sept 2018, 09:40
Official

Good day Zikhona,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received and the inconvenience caused.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,
Thabisile Macuacua

TM
Taki M's update12 Sept 2018, 17:19
Reviewer Update
Good day Thabisile, Thank you for your response. I hope to see the changes SOON because I frequent this Pink N Pay very often and I will provide feedback on the improvements. Regards, Taki