PNP Soneike the worst

Why has PNP become this bad. I frequent the PNP store almost daily at Ipic Shopping Centre in Kuilsriver and almost every other day there items scan the incorrect price. My son was there today and after me communicating to him via phone the items he needs to get, one being a pocket of potatoes they have on special, the erson working in the fresh produce section gives him the price which is the one on special but when he gets to the till it scans the original price and when he mentions the price to her she just says that is the price as she is not getting up to go check. I am gob smacked. Was it me, I would have raised this with your store managers but my son rather just left all the items and called me. The irony is, no wonder PNP as a group is not doing well. Just last week while in your store after 8pm, at the bakery your 2 employees were chatting and did not even cate about myself and the other customer waiting. After they assist us both I was standing by the cakes to see what was available, then the one employee tells the other, hoekoem is hier nog so baie mense die tyd van die aand, 'n mens wil mos klaar maak. Then I just thought to myself wow, be glad you have customers that time of the evening, because without them you might not have been working and then only getting paid for a few hours work instead of a full day. This incorrect pricing really need to be addressed as you spend long times waiting for it to be resolved which makes is frustrating for you as the customer along with other customers waiting at the checkout as well. Just another concern is when I was at your store 2 weeks ago, there was a bird flying around in the store and your staff is running around chasing it with brooms amd garden rakes. The more I was telling them to rather use a towel or something soft to catch it because that bird was probably scared from them chasing the bird. I approached the Managers Work Station to advise them but there was nobody there ams I was advised to go look in the store. My little one that was with me for to freaked out from what they were doing so we rather left as we could not stand watching your staff running around like crazy people not knowing what they wanted to do to the bird and just ignoring advice. I am seriously re-considering my relationship with this brand because it's like there is no improvement or very little from my almost daily experiences.