MG
Mark G
1 reviews | Active since Oct 2018
05 Feb 2019, 14:56
PNP selling expired meat products
I urge anyone shopping at Pick n Pay to check the expiry dates on all perishable products especially meat products. I have just been sold deli meat that is more than 2 weeks past its expiry date. This is not the first time its happened and I am lucky I spotted it before consuming it. I will be returning for a refund and an explanation.
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Pick n Pay's replyOfficial
07 Feb 2019, 16:19Good day Mark
Thank you for choosing Pick n Pay & taking the time to write to us. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, and would like to address this with the relevant store and management team however you have not advised of the stores name.
Please email our Customer Care Team on the below email address to enable to enable our team to address this.
Email address: ***
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Thank you for choosing Pick n Pay & taking the time to write to us. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, and would like to address this with the relevant store and management team however you have not advised of the stores name.
Please email our Customer Care Team on the below email address to enable to enable our team to address this.
Email address: ***
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Pick n Pay's reply07 Feb 2019, 16:19
Official
Good day Mark
Thank you for choosing Pick n Pay & taking the time to write to us. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, and would like to address this with the relevant store and management team however you have not advised of the stores name.
Please email our Customer Care Team on the below email address to enable to enable our team to address this.
Email address: ***
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Thank you for choosing Pick n Pay & taking the time to write to us. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, and would like to address this with the relevant store and management team however you have not advised of the stores name.
Please email our Customer Care Team on the below email address to enable to enable our team to address this.
Email address: ***
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team