PNP RYOBY *****ES
BOUGHT A RYOBY CHAIN SAW 1 1/2 MONTHS AGO ELECTRIC USED FOR 3 HOURS WITH OIL. CHAIN KNOB WHICH IS A ******* DESIGN GOT WORNED DUE TO VIBRATION. SEND IT IN VIA PNP TO RYOBY FOR WARRANTY TO FIX, REPLACE IT OR MONEY BACK. AFTER 3 WEEKS WAITING GOT A QUOTE FOR ABOUT 400 TO PAY!!!!!! RYOBY WANTS PNP TO PAY PNP WANTS ME TO PAY!! *******S !!!
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Replies (3)
Pick n Pay's replyOfficial
13 Jun 2021, 09:27Good Morning Bruno,
Thank you for taking the time to address your concerns with us.
Kindly accept our sincerest apologies for the poor quality product and any inconvenience caused to you.
We view this matter in a very serious light and would like to assist as soon as possible.
We have flagged it with our management team for to investigate it.
Once conclusion is made the management team will revert with feedback directly to you.
You may refer to ticket number *** as your reference.
We apologize once again for your bad experience and hope to have this resolved soonest.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Should you have any further queries or need assistance please feel free to contact us on the information provided below.
Monday - Sunday 08:00 - 17:00
⦁ Call us on ***
⦁ Chat to us via WhatsApp on ***
⦁ Email us at ***
Kind regards,
The Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our sincerest apologies for the poor quality product and any inconvenience caused to you.
We view this matter in a very serious light and would like to assist as soon as possible.
We have flagged it with our management team for to investigate it.
Once conclusion is made the management team will revert with feedback directly to you.
You may refer to ticket number *** as your reference.
We apologize once again for your bad experience and hope to have this resolved soonest.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Should you have any further queries or need assistance please feel free to contact us on the information provided below.
Monday - Sunday 08:00 - 17:00
⦁ Call us on ***
⦁ Chat to us via WhatsApp on ***
⦁ Email us at ***
Kind regards,
The Pick n Pay Team
Best regards,
Pick n Pay's reply13 Jun 2021, 09:27
Official
Good Morning Bruno,
Thank you for taking the time to address your concerns with us.
Kindly accept our sincerest apologies for the poor quality product and any inconvenience caused to you.
We view this matter in a very serious light and would like to assist as soon as possible.
We have flagged it with our management team for to investigate it.
Once conclusion is made the management team will revert with feedback directly to you.
You may refer to ticket number *** as your reference.
We apologize once again for your bad experience and hope to have this resolved soonest.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Should you have any further queries or need assistance please feel free to contact us on the information provided below.
Monday - Sunday 08:00 - 17:00
⦁ Call us on ***
⦁ Chat to us via WhatsApp on ***
⦁ Email us at ***
Kind regards,
The Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our sincerest apologies for the poor quality product and any inconvenience caused to you.
We view this matter in a very serious light and would like to assist as soon as possible.
We have flagged it with our management team for to investigate it.
Once conclusion is made the management team will revert with feedback directly to you.
You may refer to ticket number *** as your reference.
We apologize once again for your bad experience and hope to have this resolved soonest.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Should you have any further queries or need assistance please feel free to contact us on the information provided below.
Monday - Sunday 08:00 - 17:00
⦁ Call us on ***
⦁ Chat to us via WhatsApp on ***
⦁ Email us at ***
Kind regards,
The Pick n Pay Team
Best regards,
's updateReviewer Update
14 Jun 2021, 11:31*** | 11:12 AM (15 minutes ago) | |
In terms of s56 (read with s55) of the CPA, all goods sold to a consumer are sold with an imp**** warranty of quality, that cannot be contracted out of or revoked. The warranty gives the consumer the right to receive goods that:
pick n pay you been warned!!!!
In terms of s56 (read with s55) of the CPA, all goods sold to a consumer are sold with an imp**** warranty of quality, that cannot be contracted out of or revoked. The warranty gives the consumer the right to receive goods that:
- Are reasonably suitable for the purpose that they are intended to be used for,
- Are of good quality, free of defects and in good working order, and
- Will be durable and usable for a reasonable period of time.
- Up to 6 months after receiving the goods;
- The consumer can return the goods, or
- Get the goods replaced, or
- Get the goods repaired.
- The consumer can do any of these things without penalty; and
- At the suppliers cost.
pick n pay you been warned!!!!
's update14 Jun 2021, 11:31
Reviewer Update
*** | 11:12 AM (15 minutes ago) | |
In terms of s56 (read with s55) of the CPA, all goods sold to a consumer are sold with an imp**** warranty of quality, that cannot be contracted out of or revoked. The warranty gives the consumer the right to receive goods that:
pick n pay you been warned!!!!
In terms of s56 (read with s55) of the CPA, all goods sold to a consumer are sold with an imp**** warranty of quality, that cannot be contracted out of or revoked. The warranty gives the consumer the right to receive goods that:
- Are reasonably suitable for the purpose that they are intended to be used for,
- Are of good quality, free of defects and in good working order, and
- Will be durable and usable for a reasonable period of time.
- Up to 6 months after receiving the goods;
- The consumer can return the goods, or
- Get the goods replaced, or
- Get the goods repaired.
- The consumer can do any of these things without penalty; and
- At the suppliers cost.
pick n pay you been warned!!!!
Pick n Pay's replyOfficial
14 Jun 2021, 12:02Hi Bruno,
We have passed your post on to our Management Team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Should you have any further queries or need assistance please feel free to contact us on the information provided below.
Monday - Sunday 08:00 - 17:00
⦁ Call us on ***
⦁ Chat to us via WhatsApp on ***
⦁ Email us at ***
Kind regards,
The Pick n Pay Team
We have passed your post on to our Management Team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Should you have any further queries or need assistance please feel free to contact us on the information provided below.
Monday - Sunday 08:00 - 17:00
⦁ Call us on ***
⦁ Chat to us via WhatsApp on ***
⦁ Email us at ***
Kind regards,
The Pick n Pay Team
Best regards,
Pick n Pay's reply14 Jun 2021, 12:02
Official
Hi Bruno,
We have passed your post on to our Management Team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Should you have any further queries or need assistance please feel free to contact us on the information provided below.
Monday - Sunday 08:00 - 17:00
⦁ Call us on ***
⦁ Chat to us via WhatsApp on ***
⦁ Email us at ***
Kind regards,
The Pick n Pay Team
We have passed your post on to our Management Team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Should you have any further queries or need assistance please feel free to contact us on the information provided below.
Monday - Sunday 08:00 - 17:00
⦁ Call us on ***
⦁ Chat to us via WhatsApp on ***
⦁ Email us at ***
Kind regards,
The Pick n Pay Team
Best regards,