GB
Geoff B

1 reviews | Active since Mar 2009

31 Mar 2016, 07:57

PnP rob the poor pensioners to pay the rich

There is always a problem at Pick n Pay. Went in yesterday with my pink PnP pensioner card as they had not had voucher books for over 3 months, the day at customer service tore it up and said sorry you have to have a new card and you cannot get your books for the 4 months outstanding. This is a total disgrace, I rely on those books to keep me going. The pensioners get a raw deal at Pick n Pay who offer litte to no assistance compared to other retailers.<br> Since Raymond Ackerman and Sean Summers have left PnP has just gone down hill and prices are up so that they make massive margins, time the competitions board investigates this.

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Replies (1)
Pick n Pay
Pick n Pay's reply31 Mar 2016, 09:58
Official
Hello gebral,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

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