BM
Bathabile M
1 reviews | Active since Nov 2019
04 Feb 2020, 12:47
PNP RCS store card
Opening a store card with PNP is the worst thing one can do. Not only will they hold you accountable for arrears you have paid for but they will take 36 days to close your account once it is paid up. 36 days!! Why does it take them so long to clear me once I have cleared outstanding balances but it takes them only a few hours to open the account. Ridiculous
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Pick n Pay's replyOfficial
10 Feb 2020, 17:45Hi Bathabile,
Please accept our apologies for any inconveniences caused to you via our Store Account Division.
We are sorry to hear that you had a bad experience when trying to close your account with RCS.
We do appreciate your feedback as a loyal PnP customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Please accept our apologies for any inconveniences caused to you via our Store Account Division.
We are sorry to hear that you had a bad experience when trying to close your account with RCS.
We do appreciate your feedback as a loyal PnP customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Pick n Pay's reply10 Feb 2020, 17:45
Official
Hi Bathabile,
Please accept our apologies for any inconveniences caused to you via our Store Account Division.
We are sorry to hear that you had a bad experience when trying to close your account with RCS.
We do appreciate your feedback as a loyal PnP customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Please accept our apologies for any inconveniences caused to you via our Store Account Division.
We are sorry to hear that you had a bad experience when trying to close your account with RCS.
We do appreciate your feedback as a loyal PnP customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team