CS
Cyril S

1 reviews | Active since Mar 2011

09 May 2018, 06:30

PnP Randparkridge - Boycott and Stay Away

Weekend gone past, go to shop, promotion taking place, get told that a bottle of oil & pasta = R 100. Get to till:- 1. Promotion NOT Loaded!!@#$ 2. Supervisor - Non the Wiser 3. Manager - Useless, Unfriendly and Non Caring.

2nd Incident - 8 May 18 at approx 17h30, my wife and children:- Shelf price shows special on Pepsi

Get to till:- 1. Shelf price NOT Loaded!!@#$ 2. Supervisor - Could Not Care@#$% 3. Manager - Useless, Unfriendly and Non Caring. "His response was "You Pay What The Till Says". {He sure had a chip on his shoulder????} My family left their purchases and walked out of the store. What a shame Pick & Pay management, if this is the calibre example of Management, and as this is not the 1st time this type of arrogance has been reported against this store.

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Replies (1)
Pick n Pay
Pick n Pay's reply09 May 2018, 12:19
Official

Good day Cyril,

Thank you for taking the time to write to us and for choosing Pick n Pay.

Please accept our apologies for the poor service experience at the Randpark Ridge store.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas