PNP pregnancy tests don't work - false negatives

I recently purchased FOUR of your in-house branded pregnancy tests (the early detection 2 tests per pack ones). Not a SINGLE ONE of them gave me a positive result. That is four separate tests! All showing FALSE negatives — not even a faint line. I was heartbroken. After struggling with infertility for 4 years, every cycle becomes a rollercoaster of emotion, hope, and disappointment. These tests crushed me.

To be absolutely clear: this was NOT human error. The tests were used strictly according to the instructions, under ideal conditions. Out of sheer confusion and disbelief, I took a Dis-Chem test with the exact same urine sample I had used for your so-called "trusted" product as it displays on the package— and within seconds, it showed a clear, unmistakable positive result, so I did a Clicks one, again with the same sample - positive. Went to PathCare because of the confusion YOUR faulty products caused and I am, in fact, pregnant.

The emotional toll of seeing negative after negative — only to find out that they were completely inaccurate — is not something I can easily put into words. What should have been a moment of joy and celebration was ****** from me because of faulty, substandard products that you continue to sell on your shelves, having the audacity to call it accurate and trusted. Ironic, is it not?

Do you understand how dangerous and damaging this is? I could have assumed I wasn’t pregnant, continued with medication or lifestyle choices that could have harmed my pregnancy. Worse still, I could have gone through a full mourning process based on false information — WHICH I DID. That is unforgivable. No amount of apologies can give me back the joy I SHOULD have felt.

You stock pregnancy tests with the understanding that they will be used by people in an incredibly vulnerable moment. These tests are not novelty items — they carry real emotional, psychological, and medical weight. I am furious that Pick n Pay would sell a product so clearly unreliable. There are countless online reviews now that mirror my experience, and yet these tests remain on your shelves.

I will not leave this here. I WILL ensure other women do not experience this. I WILL contact every outlet possible to share this experience until you can PROVE to me that you have fixed your product that DOES NOT WORK.

I request the following

- A formal explanation of how these pregnancy tests are tested and approved and by which company. - Immediate investigation and removal of this defective batch/product line - Pull your product and fix it, or I will make it my mission to go to every PNP in my vicinity, take them off the shelves and throw them under the shelving so they cannot be purchased, they are useless anyway. - An apology that recognises the real harm done, not just a generic customer service script.

I do not want platitudes. I want action, and I want accountability. Selling broken toasters is one thing — selling pregnancy tests that lie is another entirely. Do better.