ES
Elzette S
1 reviews | Active since Feb 2021
17 Jan 2022, 08:31
PnP Postmasburg
PnP Postmasburg needs to do something about the woman who works at the biltong counter. She is blatantly rude and ********. She should not be allowed to work with customers. Paying customers! After complaining to the floor manager, he suggested that I contact head office so that they can sort it out. The manager is scared of her! Everyone in PnP Postmasburg is scared of Trooi and we the customers have to deal with it!!!!
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Pick n Pay's replyOfficial
21 Jan 2022, 11:15Hi Elzette,
Thank you for reaching out to the Pick n Pay Customer Care Team.
We would like to sincerely apologize for the delay in our response, we are experiencing high volumes.
Please accept our apologies for the poor shopping experience at the Postmasburg store.
We are busy addressing this complaint with our Management Team who will be in touch with you.
Please refer to this reference number ***, should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
We would like to sincerely apologize for the delay in our response, we are experiencing high volumes.
Please accept our apologies for the poor shopping experience at the Postmasburg store.
We are busy addressing this complaint with our Management Team who will be in touch with you.
Please refer to this reference number ***, should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,
Pick n Pay's reply21 Jan 2022, 11:15
Official
Hi Elzette,
Thank you for reaching out to the Pick n Pay Customer Care Team.
We would like to sincerely apologize for the delay in our response, we are experiencing high volumes.
Please accept our apologies for the poor shopping experience at the Postmasburg store.
We are busy addressing this complaint with our Management Team who will be in touch with you.
Please refer to this reference number ***, should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
We would like to sincerely apologize for the delay in our response, we are experiencing high volumes.
Please accept our apologies for the poor shopping experience at the Postmasburg store.
We are busy addressing this complaint with our Management Team who will be in touch with you.
Please refer to this reference number ***, should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,