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Nokuthula N

1 reviews | Active since Jun 2023

29 Jul 2025, 10:58

Pnp Order

I had a delivery issue on sunday and i called the contact center and spoke to a lady by the name of Pamela, she tried assuring me that i ill get my deleivery but because it was taking more than an hour i ended up beeing rude to her and i apolgise for that. she really gave it her all.

0
Replies (1)
Pick n Pay
Pick n Pay's reply31 Jul 2025, 18:18
Official
Hi Nokuthula,
Thank you for reaching out to the Pick n Pay Customer Care Team.
We appreciate you for taking the time to share your experiences with us. 
We will share your feedback with our Management Team and the relevant store.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on   : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team

Best regards,