PnP Online shopping worst customer service

<p>On trying to complete an online order to be delivered to my mum, the system kept on telling me to "contact the admistrator". Sent 3 emails to the email address provided, with no joy of anyone contacting me. Two calls later,(from the UK I might add) where I was again told to send an email, after telling them I have already sent 3. I am still waiting to hear back. This has been going on since Tuesday, it is now Thursday with no hope of this order being delivered before Christmas. Really disappointed with the lack of customer service and also the staff attitude during both of my calls. </p>