aA
anspre A
1 reviews | Active since Oct 2012
04 Oct 2022, 12:36
PNP online shopping disaster.
I ordered a special online and received my order, only to pay full price. On complaining, I was told that I had two Profiles and ordered on the profile without my Smartshopper card being linked. They corrected my profile, but for some unknown reason the person told me that the discount cannot be fixed without me physically returning my shopping and reordering. What a waste of time and money!
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Replies (2)aA
anspre A's updateReviewer Update
05 Oct 2022, 23:47Thank you. I am awaiting the re-invoicing. Please feel free to contact me
aA
anspre A's update05 Oct 2022, 23:47
Reviewer Update
Thank you. I am awaiting the re-invoicing. Please feel free to contact me
aA
anspre A's updateReviewer Update
12 Oct 2022, 12:14 I received the following as per a private reply on 5/10/2022: "By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal" - I have nevertheless NOT received any response.
aA
anspre A's update12 Oct 2022, 12:14
Reviewer Update
I received the following as per a private reply on 5/10/2022: "By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal" - I have nevertheless NOT received any response.