KM
Kantse M

1 reviews | Active since Apr 2022

18 Apr 2025, 14:29

PNP ONLINE ****MED ME!

I WARN EVERYONE WHO THINKS TO PURCHASE PICKNPAY ONLINE. DON'T FALL FOR THE ****!

I PURCHASED TWO COATS ONLINE ON THE 7TH OF APRIL 2025 AND THE NEXT DAY AFTER REALISING I ACTUALLY PICKED THE WRONG COLOUR. I CALLED FOR MY ORDER TO BE CANCELED AND GUESS WHAT! MY EMAILS ARE BEING IGNORED. MY CALLS ARE BEING PLACED ON HOLD AND STILL NO REFUND.

IT'S BEEN TWO FULL WEEKS TO GET MY MONEY BACK. R800 IT'S A LOT!

PICK N PAY IS THE WORST! STORE OR ONLINE. SAME POOR BAD SERVICE!

I WANT MY REFUND!

0
Replies (1)
Pick n Pay
Pick n Pay's reply19 Apr 2025, 10:58
Official
Hi Victoria,

We have escalated your complaint to the Online Clothing Team for assistance.

Kind regards,
The Pick n Pay Team