Pnp online disaster.

Made a online purchase 1 July, on the day of the delivery 3 July some of the goods was damage. Give Pnp customer service a call ***to report the damage product. Needed to phone again with no answer went the damage goods will be replaced. Did ask on Facebook for assistance but it seems no one cares about customer satisfaction. Give a call on 10 July said the goods will be delivered to me. Today 12 July phoned again to ask when will the delivery take place to hold for 20 minutes , to say they needs to phone the store. Call me back tell me no stock they need to do a refund. No stock. The cost of the goods wa 660 and why do they deducted 685 from my account!