P'nP not so FRESHHH...

The worst customer service ever! Update on my previous review - Still no refund for payment that went through double for a ASAP order that they cancelled. This is 2 weeks later and after numerous messages and emails I've only received one refund but not for the 2nd payment that they took. Surely when you were able to take double payments seconds apart, you should be able to refund both on the same day. How long does it take to get your "technical issues" sorted? And looking at other reviews on this platform I'm not the only one experiencing this problem. How do 3-7 days turn in to 2 weeks? How many more emails and tickets do we need to log? If you can't step up and sort your issues out, maybe it is time that you step OUT and leave it to retailers that actually deliver on their promises. This is UNACCEPTABLE! Refund my money ASAP!!!