MM
Mahlodi M
1 reviews | Active since Nov 2020
21 Jul 2022, 10:06
PnP NoSAP
I thought this was supposed to be a quick service hence the name ASAP!!!? I honestly keep giving PnP ASAP the benefit of the doubt but this has happened one too many times… i placed an order at 08:13. Its 10:05 now and still on “preparing order”. I regret with every fibre of my being. Checkers 60/60 has just gained a customer.
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Replies (1)
Pick n Pay's replyOfficial
23 Jul 2022, 15:12Hi Mahlodi,
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor online shopping experience via Asap & delay in response to your post.
We have been advised by our team that your complaint was addressed with our Management Team via the call centre.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor online shopping experience via Asap & delay in response to your post.
We have been advised by our team that your complaint was addressed with our Management Team via the call centre.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,
Pick n Pay's reply23 Jul 2022, 15:12
Official
Hi Mahlodi,
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor online shopping experience via Asap & delay in response to your post.
We have been advised by our team that your complaint was addressed with our Management Team via the call centre.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor online shopping experience via Asap & delay in response to your post.
We have been advised by our team that your complaint was addressed with our Management Team via the call centre.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,