PnP NON customer attitude!

PnP advertise so called Digital eVouchers. On visiting the Woodmead store I was advised such could only be dome via email. When I requested a phone number was advised due to Covid staff worked from home and I could only communicate through email. Eventually was told the store would email and phone me back and this DID not happen. Also eVouchers could NOT be issued for denominations of R400 or R200 but only obscure values like R350. Why such I do not know. Surely eVouchers should have more options, but the customer I do not believe was ever thought about. This is simply a take it or leave it approach. I wanted quantity 188 value R400 each or over R75 000 value yet PnP did not seem to CARE A ****!