CK
Camila K

1 reviews | Active since Nov 2011

26 Mar 2018, 12:52

PNP NEEDS TO EDUCATE THEIR STAFF ON THEIR POLICIES

PNP NEEDS TO EDUCATE THEIR STAFF ON THEIR POLICIES.

I TOOK BACK BAD HOTCROSS BUNS AND THE LADY DOING THE REFUND RUDLY ADVISED THAT PNP DOES NOT HAVE A DOUBLE YOUR MONEY BACK GUARENTEE.

I TOLD HER THAT IT IS A PNP POLICY AND SHE REFUSED TO GIVE ME DOUBLE MY MONEY BACK.

I WANT THE REST OF MY MONEY BAC****

0
Replies (1)
Pick n Pay
Pick n Pay's reply28 Mar 2018, 09:46
Official

Good day Camilla,

Thank you for taking the time to write to us.

Kindly note that the policy will only apply to products that have the Double Your Money Back stamp on it.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Anwar Mooideen