1 reviews | Active since Jan 2018
Pnp mini market protea Glen
I went to pick n Pay mini market at protea Glen ext 29 to purchase mielies when I get to the till points price was different from the one on the shelf. cashier by the name of Annah Manama forced me to pay R1 more and i told her that the price on the shelf is different and she was laughing at me I ask for a manager she came and amended the price she didn't give ve me double the difference I ask her what is the procedure if price is wrong and she told me that she will only give me the price I saw on the shelf and her name is Zindzi, her service is very bad in that mini market and she has a stinking attitude on customers and worse she's under management,I guess her vision and mesions are not the same as the one pnp have... A manager is supposed to help n protect their customers. I'm so disgusted by that woman
Apologies for the poor service experienced at this store.
We view this incident in a very serious light, we are busy addressing this with our management team.
Kindly take note that double the difference can only be claimed after you have paid the incorrect price and while you are still in the store.
Should the price be rectified before paying for your goods you will pay the normal price of the item as double the difference will not apply. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Apologies for the poor service experienced at this store.
We view this incident in a very serious light, we are busy addressing this with our management team.
Kindly take note that double the difference can only be claimed after you have paid the incorrect price and while you are still in the store.
Should the price be rectified before paying for your goods you will pay the normal price of the item as double the difference will not apply. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team