PnP loses again

As usual, Pick 'n Pay ASAP failed to surprise me with their shocking service. Once again, Checkers Sixty60 is BY FAR the superior online grocery service! I'd vowed never to order from PnP ASAP again after numerous bad experiences, but their Black Friday deals were too irresistible, so off I went to the app. I purchased four of their Black Friday deals, with a few other normally priced groceries. My gripes: 1) I ordered at midday on Friday, but my order only arrived after midday the following day, Saturday. I had expected that though, as their "same day delivery" promise on their packaging has always been a joke, in my experience. 2) Two of the four Black Friday specials were out of stock by the time my order was finally shopped, many hours after I'd placed it. When I checked on the app, however, those items were still listed as "in stock". Take a tip from Checkers Sixty60 and mark them SOLD OUT please. 3) My order went out for delivery at 10:48 the day after I'd placed it. I only received my delivery at 12:20 that afternoon. My packages with fridge items in them had sat in the driver's car for one and a half hours. When I tracked the driver on the app while I was waiting, I saw that he was traveling all over the show, to at least three other suburbs before coming to my address. When I questioned the driver, he said that Pick 'n Pay had given him ten deliveries, and that his car had been filled to the brim with packages. Another tip, PnP: don't send your drivers out on ten different deliveries when there are cold items in the packages. Obviously. 4) When I tried to contact customer care, the lines were first busy, and then went unanswered. I didn't try the email option, as that didn't get me very far last time.

Sigh, PnP. See you at Checkers.