RA
Raziah A
1 reviews | Active since Aug 2010
04 Jan 2019, 11:20
PnP lacks customer service
Pick n Pay sells me expired yoghurt, that expired on the 06th of May 2018 and till today no apology, no acceptance of incompetence. Extremely disappointing as I'm a regular shopper at PnP
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Pick n Pay's replyOfficial
29 Jan 2019, 11:58Good day Raziah,
Thank you for choosing Pick n Pay.
We have not forgotten about you Raziah. Due to a technical problem we were unable to respond to your post earlier. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Thank you for choosing Pick n Pay.
We have not forgotten about you Raziah. Due to a technical problem we were unable to respond to your post earlier. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Pick n Pay's reply29 Jan 2019, 11:58
Official
Good day Raziah,
Thank you for choosing Pick n Pay.
We have not forgotten about you Raziah. Due to a technical problem we were unable to respond to your post earlier. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Thank you for choosing Pick n Pay.
We have not forgotten about you Raziah. Due to a technical problem we were unable to respond to your post earlier. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team