MB
Matthew B
1 reviews | Active since Aug 2015
01 Dec 2025, 14:45
PnP Incompetence
Sheer incompetence!!! I wrote a review about PnP and they rep****. The reply had absolutely nothing to do with my original review, shows how *********** they are, simple reading skills eludes them.
Helpful (0)
Replies (6)0
Replies (6)
Pick n Pay's replyOfficial
02 Dec 2025, 08:28Hello Matthew, Thank you for reaching out to Pick n Pay Customer Care team. We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible.
Kindly provide us with the reference number so we may do a follow up for you.
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Kind Regards,
The Pick and Pay Team
Kindly provide us with the reference number so we may do a follow up for you.
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Kind Regards,
The Pick and Pay Team
Best regards,
Pick n Pay's reply02 Dec 2025, 08:28
Official
Hello Matthew, Thank you for reaching out to Pick n Pay Customer Care team. We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible.
Kindly provide us with the reference number so we may do a follow up for you.
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Kind Regards,
The Pick and Pay Team
Kindly provide us with the reference number so we may do a follow up for you.
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Kind Regards,
The Pick and Pay Team
Best regards,
MB
Matthew B's updateReviewer Update
03 Dec 2025, 06:47Experiencing high volumes....so that is how many complaints you get, says it all actually.
Reference number...go look at the othe review I wrote about PnP
Reference number...go look at the othe review I wrote about PnP
MB
Matthew B's update03 Dec 2025, 06:47
Reviewer Update
Experiencing high volumes....so that is how many complaints you get, says it all actually.
Reference number...go look at the othe review I wrote about PnP
Reference number...go look at the othe review I wrote about PnP
MB
Matthew B's updateReviewer Update
04 Dec 2025, 12:53Still waiting on a response.....
MB
Matthew B's update04 Dec 2025, 12:53
Reviewer Update
Still waiting on a response.....
MB
Matthew B's updateReviewer Update
05 Dec 2025, 13:53Still waiting on a response.....
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Matthew B's update05 Dec 2025, 13:53
Reviewer Update
Still waiting on a response.....
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Matthew B's updateReviewer Update
07 Dec 2025, 08:02Still waiting on a response.....
MB
Matthew B's update07 Dec 2025, 08:02
Reviewer Update
Still waiting on a response.....
MB
Matthew B's updateReviewer Update
12 Dec 2025, 09:01Perfect example of PnPs blatant lack of customer service, do not even have the decency to respond to and update complaints logged, ABSOLUTELY PATHETIC "SERVICE"
MB
Matthew B's update12 Dec 2025, 09:01
Reviewer Update
Perfect example of PnPs blatant lack of customer service, do not even have the decency to respond to and update complaints logged, ABSOLUTELY PATHETIC "SERVICE"