AA
Angelo A
1 reviews | Active since Jun 2014
16 Sept 2022, 12:02
PnP ID issues
My ID is attached to a card that cannot be blocked. when speaking to the agent - Zanny Ngaliphi. Im told "there's nothing I can do".
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Replies (1)
Pick n Pay's replyOfficial
17 Sept 2022, 11:28Hi Angelo,
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for any inconveniences caused to you.
We have checked our system and have not found any cards attached to the ID number provided on this pst. Kindly forward us the 16 digit smart shopper card number to enable us to do a follow up on this for you.
Forward us the following information for verification purposes:
1. Full name & surname
2. Postal/physical address – old and new3. Cell number – old and new4. Email address – old and new5. Smart shopper card number -
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for any inconveniences caused to you.
We have checked our system and have not found any cards attached to the ID number provided on this pst. Kindly forward us the 16 digit smart shopper card number to enable us to do a follow up on this for you.
Forward us the following information for verification purposes:
1. Full name & surname
2. Postal/physical address – old and new3. Cell number – old and new4. Email address – old and new5. Smart shopper card number -
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,
Pick n Pay's reply17 Sept 2022, 11:28
Official
Hi Angelo,
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for any inconveniences caused to you.
We have checked our system and have not found any cards attached to the ID number provided on this pst. Kindly forward us the 16 digit smart shopper card number to enable us to do a follow up on this for you.
Forward us the following information for verification purposes:
1. Full name & surname
2. Postal/physical address – old and new3. Cell number – old and new4. Email address – old and new5. Smart shopper card number -
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for any inconveniences caused to you.
We have checked our system and have not found any cards attached to the ID number provided on this pst. Kindly forward us the 16 digit smart shopper card number to enable us to do a follow up on this for you.
Forward us the following information for verification purposes:
1. Full name & surname
2. Postal/physical address – old and new3. Cell number – old and new4. Email address – old and new5. Smart shopper card number -
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,