pnp hyper centurion
Elisa Masebe the cashier was so rude with me don't know because 2 of her colleagues was about to pay, she just wanted me out of the way because I gave her a bag and a plastic. I requested she pack only items and not bread. She pushed my items aside while communicating with her colleagues I requested that there was a bag to put in other items she was so angry and pushed my items and had to pick them out of the bag wow! I was worried why the attitude and I told her Madame I only bring a bag as I wanted cakes and rolls aside.
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Pick n Pay's replyOfficial
22 May 2023, 15:49Hi Khabo Thank you for reaching out to the Pick n Pay Customer Care Team. Please accept our apologies for the poor shopping experience at this store.
We are busy addressing this complaint with our Management Team & the relevant store who will be in touch with you. Please refer to this reference number ***: should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7 Call us on : *** Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00 Thank you for allowing us the opportunity have this resolved.
Kind Regards, The Pick n Pay Team
We are busy addressing this complaint with our Management Team & the relevant store who will be in touch with you. Please refer to this reference number ***: should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7 Call us on : *** Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00 Thank you for allowing us the opportunity have this resolved.
Kind Regards, The Pick n Pay Team
Best regards,
Pick n Pay's reply22 May 2023, 15:49
Official
Hi Khabo Thank you for reaching out to the Pick n Pay Customer Care Team. Please accept our apologies for the poor shopping experience at this store.
We are busy addressing this complaint with our Management Team & the relevant store who will be in touch with you. Please refer to this reference number ***: should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7 Call us on : *** Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00 Thank you for allowing us the opportunity have this resolved.
Kind Regards, The Pick n Pay Team
We are busy addressing this complaint with our Management Team & the relevant store who will be in touch with you. Please refer to this reference number ***: should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7 Call us on : *** Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00 Thank you for allowing us the opportunity have this resolved.
Kind Regards, The Pick n Pay Team
Best regards,