PnP Gift Card Offline since 7 January 2017

<p>I received a PnP gift card, what a blessing I thought at this time of year when money is tight and a looooong way to pay day. So I took my shopping list to PnP Mulbarton on Saturday 7 Jan, loaded my trolley, stood in queue for 25 min only to be told at the tillpoint I do not have any cash on my gift card. I insisted I do and after more waiting, was told that the system is offline. I had to leave all the groceries just there as I did not have enough cash to cover the bill. Why did I need cash when the gift card is as good as cash right? Well, only when they are online. I though this was a one time incident and tried again on Sunday 8 Jan at PnP Mall Of The South. Exactly the same thing happened, AGAIN. Unbelievable. What a waste of my time. I call the Customer Service Centre ***every day this week only to be told they are still offline and no one can help me until they are back online. So this my gift is dependent on the system being online? What a joke. Next time I will think twice before accepting a PnP gift card. Rather just give me the cold hard cash.</p>