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jacky L

1 reviews | Active since Apr 2014

21 Dec 2015, 08:23

PnP Express gave me wrong airtime, wont refund me!

I asked for R150 Telkom Mobile airtime and the lady gave me the airtime with this weird code I must enter, that I've never seen before.<br> <br> I tried it, it failed and now she will not refund me! This was her mistake as I have been with telkom mobile for years and never received a code like this! She absolutely refused to give me a refund!

0
Replies (1)
Pick n Pay
Pick n Pay's reply21 Dec 2015, 11:38
Official
Hello jacky23,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***