JH
Joey H

1 reviews | Active since Sept 2018

22 Sept 2018, 12:24

Pnp delivery products contaminated with bugs

I was blessed by someone with a 3 month supply of groceries. However i am really Disgusted in delivered products. Almost all the dried products were invested with bugs. And the box products were all a month or two away from expiry. Unable to get through in pnp line due to long wait

0
Replies (1)
Pick n Pay
Pick n Pay's reply26 Sept 2018, 09:44
Official

Good day Johannie,

Thank you for choosing Pick n Pay.

Please accept our apologies for the delay in response and any inconveniences caused to you.

We have tried calling you on *** however your phone goes to voice mail therefore a message was left for you.

Please feel free to exchange the unsatisfactory items at your nearest Pick n Pay stores by producing your online shopping invoice received.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Should you need any further assistance please do not hesitate to contact us on the below numbers provided.

Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00

Our Contact number is ***/ ***
Email: ***

Kind Regards,

Vanitha Venketas