PP
PL P
1 reviews | Active since Aug 2011
02 Dec 2020, 05:47
PNP delivered damage items no refund and no respond
PNP delivererd my order but items were damaged, the driver sign on the delivery note for the items that were damaged. I provided the written proof to PNP online, thereafter to PNP customer care on various emails but PNP simiply not respond and provide no refund. Also the amount is material (over thousand of rand). If I still have not receive appropriate solution I will refer the matter to Consumer Goods & Services Ombud.
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PL P's updateReviewer Update
21 Dec 2020, 11:33On the 18 November I emailed PNP since you did not refund all the damaged items. The email stated below and this is the reason complaint it here. I appreicated if you could track the communication and respond urgently and appropriately.
Thank you for the credit note, however the damage items or short delivery are as follows:
1 case black label 340ml NRB
1 case castle lager 340ml NRB
1 case castle lite 340ml NRB
2 case castle lager 500ml Can
Thank you for the credit note, however the damage items or short delivery are as follows:
1 case black label 340ml NRB
1 case castle lager 340ml NRB
1 case castle lite 340ml NRB
2 case castle lager 500ml Can
PP
PL P's update21 Dec 2020, 11:33
Reviewer Update
On the 18 November I emailed PNP since you did not refund all the damaged items. The email stated below and this is the reason complaint it here. I appreicated if you could track the communication and respond urgently and appropriately.
Thank you for the credit note, however the damage items or short delivery are as follows:
1 case black label 340ml NRB
1 case castle lager 340ml NRB
1 case castle lite 340ml NRB
2 case castle lager 500ml Can
Thank you for the credit note, however the damage items or short delivery are as follows:
1 case black label 340ml NRB
1 case castle lager 340ml NRB
1 case castle lite 340ml NRB
2 case castle lager 500ml Can