1 reviews | Active since Sept 2014
PnP deliberately endagering customers health
Today, 20 May 2015 I wanted to buy ice cream for our guest house. Yet again, as many times in the past, the ice cream was so soft that it was starting to flow like milk. The upright freezers at this branch just can not maintain a healthy temperature of -18 degrees as is required by the ice cream manufactures instructions. I have complained several times in the past to the manager, to PnP customer support as well as through Hello Peter. <br> <br> The last time, PnP deliberately informed me that they will not install freezers that can maintain the required temperature. Everybody knows that ice cream, which has become soft and flowing, very quickly deteriorated and can become a serious health hazard. None the less, PnP deliberately are still offering, the unhealthy ice cream to it's customers, and therefore deliberately causing a health hazard to the customers. I am amazed and seriously concerned that P n P just does not want to rectify this problem although they know very well of the health hazard that they cause by not storing and displaying the ice cream at or below -18 degrees. During the last complaint, the internal temperature of the ice cream was - 11 degrees.
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
