NV
Naas V
1 reviews | Active since Feb 2013
26 Nov 2018, 12:45
PnP Customer Careline ***********
Poor service from Customer Careline.
I phoned in to complain about poor management at the Tygervalley store. The assistance from the careline was even worse. Put me on hold and never continued the call. If this is the service standard from PnP careline, simply close down the centre.
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Pick n Pay's replyOfficial
15 Jan 2019, 10:44Good day Naas,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We were unable to respond to your post due to a technical error on this site. We have done a follow up on this with our management team and have been advised that you have been assisted by our management team to resolve this problem.
Please feel free to email our Customer Care Team on *** should you need assistance with any queries/complaints. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We were unable to respond to your post due to a technical error on this site. We have done a follow up on this with our management team and have been advised that you have been assisted by our management team to resolve this problem.
Please feel free to email our Customer Care Team on *** should you need assistance with any queries/complaints. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Pick n Pay's reply15 Jan 2019, 10:44
Official
Good day Naas,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We were unable to respond to your post due to a technical error on this site. We have done a follow up on this with our management team and have been advised that you have been assisted by our management team to resolve this problem.
Please feel free to email our Customer Care Team on *** should you need assistance with any queries/complaints. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We were unable to respond to your post due to a technical error on this site. We have done a follow up on this with our management team and have been advised that you have been assisted by our management team to resolve this problem.
Please feel free to email our Customer Care Team on *** should you need assistance with any queries/complaints. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team