LS
Liesl S

1 reviews | Active since Apr 2019

17 Apr 2019, 12:59

PNP CLothing jegging disappointment

I am highly disappointed in the quality of your jeggings this year.

I brought 5 different colours of which 3 has stained

The first jegging light brown, has a stain where the sticker was stuck on the pants. I have wached it various times and it does not want to go away.

The sticker that the store sticked on mare a stain and you can see it clearly. I feel i should be refunded as this is store fault. I dont have the slip anymore as i have been buying this pants for various years but highly unsatisfied this year.

The grey pants got stained from washing liquid. I do not know how this is anyway possible but it happened. It seems like the liquid was lying on the pants and someway the pants got stained. the pants also made cotton ***** in the inside after the first wear.

I can not put anything on the pants to try and get any pf the staines on the various pants of as the pants looses its colour.

The jean jegging also got stained. I just messed coffee on and when i used ditergunt to clean it the pants colour came off and there is a white stain on it.

I would highly appreciate feedback as this is ALOT of money .

0
Replies (2)
Pick n Pay
Pick n Pay's reply18 Apr 2019, 15:20
Official
Good day Liesl,  Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.  We would like to thank you for your valued feedback, kindly be advised that this has been sent through to management.  
Your reference number is ***.

We value you as a Pick n Pay customer and are committed to improve continually on our services and products to our customers. Kind Regards, The Pick n Pay Team 
LS
Liesl S's update30 Apr 2019, 10:50
Reviewer Update
Thank you for your feedback. I am highly satisfied with the service i am receiving regarding my complaint. The person helping me, Amori Ockers, is going out of her way to assist me, and this make me realize why I am such a supporter of the pnp clothing store.